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Mainland UK Delivery

Free Next Day Delivery: Orders placed before 3:15pm Mon-Fri are dispatched the same day and delivered the next day.

• Orders placed between 3:15pm Friday and 12:30pm Sunday are dispatched on Sunday afternoon, for delivery on Monday.
• Orders placed after 12:30pm Sunday are dispatched on Monday, for delivery on Tuesday.

Free Next Working Day Delivery: applies to orders containing more than one item, and to orders for commercial dehumidifiers or air conditioners.

• Orders placed before 3:15pm Mon-Fri are dispatched the same day and delivered the next working day.
• Orders placed after 3:15pm on Friday, or at the weekend, are dispatched on Monday, for delivery on Tuesday.

Delivery is on working days only (excludes weekends and bank holidays).

You will receive a shipping confirmation email once your order has been shipped.

Northern Ireland and Scottish Highlands  Delivery

All non-mainland orders will be delivered within 2-3 working days (excluding bank holidays). For remote addresses, please allow an extra 1-2 working days. Orders are typically dispatched within 1 working day, and you’ll receive a shipping confirmation email once your order has been shipped.

Pre-Order Delivery

All pre-orders will be dispatched as soon as stock becomes available. You’ll receive a shipping confirmation email once your order has been shipped. Pre-order delivery dates are subject to change.

UK Returns

In order to initiate your return, please notify our Customer Care Team within 14 days of receiving your order. To be eligible for a refund, your product should be unused.

You will then have an additional 14 days to return your order back to us, so your refund can be issued.

Please click here for further information about returns.

If you’re concerned that your product is faulty, please contact our Customer Care Team here.