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2L Digital Air Fryer Recall: Frequently Asked Questions

Is Pro Breeze providing replacement Air Fryers as part of the recall?
Yes, Pro Breeze is offering replacement Air Fryers from one of our more premium models (subject to availability).
Do I need to register to claim the replacement?
Yes. To complete your recall registration, please click here.
Can I receive a refund instead of a replacement?
No, we are offering replacement Air Fryers from one of our more premium models (subject to availability).
What regions does the product recall apply to?
United Kingdom
My Air Fryer has functioned without any problems. Is it safe for me to continue using it?
No. Stop using the Air Fryer immediately and unplug it from the mains power supply.
If my product warranty has lapsed, am I still eligible for the product recall?
Yes
The product was a gift, and I don’t have the proof of purchase. Can I still receive a product replacement?
Please reach out to the person who purchased the product and ask them to obtain the proof of purchase or order number.
Will I need to pay for shipping of the replacement Air Fryer?
No. The replacement Air Fryer will be sent free of charge.
I have other Pro Breeze products not affected by this product recall. Is it safe for me to continue using them?
Yes. No other Pro Breeze products are affected by this product recall.
How should I dispose of my recalled Air Fryer?
Please complete your recall registration by clicking here. Once you've submitted your registration form, our dedicated team will carefully review the information you've provided. You can expect to receive detailed instruction on the next steps, including return or disposal guidance, via email within 20 business days.

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