Free Next Day Delivery:
All orders sent within the United Kingdom come with FREE NEXT DAY DELIVERY.
- Next Day Delivery is available if you order before 2pm Monday to Thursday.
- If you place your order after 2pm on Thursday your item(s) will be delivered on Monday.
- If you place your order after 2pm on Friday your item(s) will be delivered on Tuesday.
Your order will be delivered via DPD. You will receive an SMS & Email highlighting your allocated 1 hour delivery slot.
Follow the link within the Email or SMS to action the following changes to your delivery:
- Change your delivery day
- Leave your item in a safe place
- Deliver your item to a neighbour
Changed your mind?
We really hope you like your purchase from Pro Breeze however, in the event you do wish to make a return, simply follow the below instructions:
Repackage your item, if you no longer have the packaging, please make sure that it is wrapped and packaged as securely as possible.
Clearly attach the below address to the parcel:
WWL Pro Breeze Returns
Unit 16 Thames Gateway Park
Use a courier of your choice to return your order to us; the best way to do this would be to visit Parcel2Go. Here you will find an assortment of couriers to use with varying price ranges, most of which are very reasonable
Please be sure to obtain a proof of postage once your item has been returned and if you could forward that onto us, we can then process your refund.
We kindly ask that you return your item to us in good condition with no signs of visible damage. Please be aware, we do not cover the cost of the returns.
Returns must be returned to us in an unopened and unused condition. We are unable to accept returns of used products.
Product not working as expected?
Our Customer Care team are incredibly knowledgeable and able to resolve most product related issues quickly and efficiently. For the quickest support, please contact our product experts using the submission form on our Contact page.
If we are unable to fix your issue for you, we will replace the product at no charge for either a brand new or refurbished unit of the same condition as per our 12-month manufacturer’s warranty. You can find out more about the Pro Breeze Limited Warranty here.
Please be aware, we aren’t able to accept any returns that have been used and which are not faulty.